D- AllureHairCare Gift Card

Please allow 3-5 days business from the date you placed
your order for it to be shipped.

Operation
hours are Monday- Friday

9:00 a.m.
- 5 p.m. (PST)

For immediate assistance please email
dlema2931@gmail.com. Please allow 24-48 hours for response.

We have a 14-day return policy, which means you have 14
days after receiving your item to request a return.



To be eligible for a return, your item must be in the same condition that you
received it, unworn or unused, with tags, and in its original packaging. You’ll
also need the receipt or proof of purchase.



To start a return, you can contact us at dlema2931@gmail.com. If your return is accepted, we’ll
send you a return shipping label, as well as instructions on how and where to
send your package. Items sent back to us without first requesting a return will
not be accepted.



You can always contact us for any return question at dlema2931@gmail.com.

Damages
and issues

Please inspect your order upon reception and contact us immediately if the item
is defective, damaged or if you receive the wrong item, so that we can evaluate
the issue and make it right.

Exceptions
/ non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food,
flowers, or plants), custom products (such as special orders or personalized
items), and personal care goods (such as beauty products). We also do not
accept returns for hazardous materials, flammable liquids, or gases. Please get
in touch if you have questions or concerns about your specific item.



Unfortunately, we cannot accept returns on sale items or gift cards.